Citation
Empowerment-based Workforce Scheduling Problem. Proceedings of the 4th Multidisciplinary International Scheduling Conference: Theory and Applications (MISTA 2009), 10-12 Aug 2009, Dublin, Ireland, pages 130-144, 2009.
Paper
Abstract
The Workforce Scheduling Problem (WSP) concerns the construction of optimized work schedules for staff so as to meet customer demands in a cost effective manner while satisfying a wide range of constraints. An effective solution to the problem is critical to companies' performance and success. Organizations are becoming increasingly aware of the importance of enhancing employee empowerment and involvement in decision making. However, the incorporation of empowerment concept in traditional models of the WSP has been scarcely investigated, despite the fact that employee efficiency is crucial to the effectiveness of any workforce scheduling system. The great benefits promised by empowerment management concept motivated us to investigate the deployment of empowerment in designing the workforce scheduling system. This paper proposes a new model that applies a constraint satisfaction approach in order to incorporate the empowerment management strategy. The new model provides employees with an explicit empowerment practice through which they can plan their own specific schedule. A prototype has been developed and its efficiency has been evaluated.
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Bibtex
@INPROCEEDINGS{2009-130-144-P, author = {A. Alsheddy and E. Tsang},
title = {Empowerment-based Workforce Scheduling Problem},
booktitle = {Proceedings of the 4th Multidisciplinary International Scheduling Conference: Theory and Applications (MISTA 2009), 10-12 Aug 2009, Dublin, Ireland},
year = {2009},
editor = {J. Blazewicz and M. Drozdowski and G. Kendall and B. McCollum},
pages = {130--144},
note = {Paper},
abstract = {The Workforce Scheduling Problem (WSP) concerns the construction of optimized work schedules for staff so as to meet customer demands in a cost effective manner while satisfying a wide range of constraints. An effective solution to the problem is critical to companies' performance and success. Organizations are becoming increasingly aware of the importance of enhancing employee empowerment and involvement in decision making. However, the incorporation of empowerment concept in traditional models of the WSP has been scarcely investigated, despite the fact that employee efficiency is crucial to the effectiveness of any workforce scheduling system. The great benefits promised by empowerment management concept motivated us to investigate the deployment of empowerment in designing the workforce scheduling system. This paper proposes a new model that applies a constraint satisfaction approach in order to incorporate the empowerment management strategy. The new model provides employees with an explicit empowerment practice through which they can plan their own specific schedule. A prototype has been developed and its efficiency has been evaluated.},
owner = {gxk},
timestamp = {2010.10.11},
webpdf = {2009-130-144-P.pdf} }